Cancellation and Refund Policy
1. Introduction
THESE TERMS OF USE (“TERMS”) BIND YOU,
THE COMPANY YOU REPRESENT, AND THE COMPANY THAT REGISTERED YOU (COLLECTIVELY
“YOU”) TO THE TERMS AND CONDITIONS SET FORTH HEREIN IN CONNECTION WITH YOUR USE
OF FBS’S (“OUR”, “WE”, “US”, OR “FBS”) SOFTWARE, WEBSITE, MOBILE
APPLICATIONS OR CONNECTED APPLICATIONS, SERVICES OR OTHER OFFERINGS ON OUR
WEBSITE (COLLECTIVELY, OUR “SERVICES”). BY USING ANY OF THE FBS SERVICES OR
CLICKING ON THE “SIGNUP” BUTTON, YOU AGREE TO BECOME BOUND BY THE TERMS. IF YOU
DO NOT AGREE TO ALL THESE TERMS, CLICK ON THE “X” BUTTON AND DO NOT USE THE
FBS SERVICES. FBS’S ACCEPTANCE IS EXPRESSLY CONDITIONED UPON YOUR ASSENT TO
ALL THESE TERMS, TO THE EXCLUSION OF ALL OTHER TERMS. IF THESE TERMS ARE
CONSIDERED AN OFFER BY FBS, ACCEPTANCE IS EXPRESSLY LIMITED TO THESE TERMS.
Pre-arbitration clause:
IMPORTANT: BY AGREEING TO THESE TERMS YOU AGREE TO RESOLVE DISPUTES WITH FBS
THROUGH BINDING ARBITRATION (AND WITH VERY LIMITED EXCEPTIONS, NOT IN COURT)
All capitalized terms used and not otherwise defined herein shall have the
meaning ascribed to them in FBS’s Privacy Policy (“Privacy Policy”).
2. Additional Agreements
Any personal information submitted in
connection with Your use of the Services is subject to Our Privacy Policy,
which is hereby incorporated by reference into these Terms.
3. General
Our Services enable students
(“Students”) to connect with Learning Management System (the “LMS”,
collectively with Students, the “Users”) which provide access to the video
tutorials recorded live in the class, tutoring, and learning services (the
“Courses”) via Our Services. The Services include, without limitation,
facilitating and hosting Courses and supporting materials, and taking feedback
from Users.
From time to time, We may update these Terms to clarify our practices or to
reflect new or different practices, such as when We add new features, and FBS
reserves the right in its sole discretion to modify and/or make changes to these
Terms at any time. If We make any material change to these Terms, We will
notify You using prominent means such as by email notice sent to the email
address specified in Your Account or by posting a notice through Our Services.
Modifications will become effective on the day they are posted unless stated
otherwise.
Your continued use of Our Services after changes become effective shall mean
that You accept those changes. You should visit the Services regularly to
ensure You are aware of the latest version of the Terms, as any revised Terms
shall supersede all previous Terms.
FBS may modify the Services or discontinue their availability at any time.
You are solely responsible for all service, telephony, data charges and/or
other fees and costs associated with Your access to and use of the Services, as
well as for obtaining and maintaining all telephone, computer hardware, and
other equipment required for such access and use.
If You elect to access or use Our Services that involve payment of a fee, then
You agree to pay, and will be responsible for payment of, that fee and all
taxes associated with such access or use. If You provide credit card
information to pay for such fees then You hereby represent and warrant that You
are authorized to supply such information and hereby authorize FBS to charge
Your credit card on a regular basis to pay the fees as they are due.
If Your payment method fails or Your Account is past due, then We may collect
fees owed using other collection mechanisms. This may include charging other
payment methods on file with Us and/or retaining collection agencies and legal
counsel. We may also block Your access to any Services pending resolution of
any amounts due by You to FBS.
All of Your use, access and other activities relating to the Services must be
in compliance with all applicable laws and regulations, including, without
limitations, laws relating to copyright and other intellectual property use,
and to privacy and personal identity. Further, access to Our Services from
territories where their contents are illegal is prohibited. Those who choose to
access or use the Services from locations outside of India do so at their own
initiative and are responsible for compliance with all local rules including,
without limitation, rules about the internet, data, e-mail, or privacy. You
further agree to comply with all applicable laws regarding the transmission of
technical data exported from the country in which You reside. If You use the
Services or Third Party Platforms (as defined in the next section) from
countries outside of India You must agree to abide by all local rules regarding
online conduct and acceptable content.
4. General Disclaimer
The Services provided are only for
Students
We do not guarantee in any manner the reliability, validity, accuracy Course
Content.
The Services may give You access to links to third-party platforms (“Third
Party Platforms”), either directly or through Courses. FBS does not endorse
any of these Third Party Platforms and does not control them in any manner.
Accordingly, FBS does not assume any liability associated with Third Party
Platforms. You need to take appropriate steps to determine whether accessing a
Third Party Platform is appropriate, and to protect Your personal information and
privacy on such Third Party Platform.
5. Conduct
You may only access the Services for
lawful purposes. You are solely responsible for the knowledge of and adherence
to any and all laws, rules, and regulations pertaining to Your use of the
Services. You agree not to use or copy the Services or the Content to train
potential users without Our advance written permission, which may be withheld
in Our sole discretion. You assume any and all risks from such activities.
6. Obligations of Students
As a Student, You represent, warrant and
covenant that:
i. You have read, understood, and agree to be bound by the pricing information
(see the Pricing section below) before using the Services or registering for a
Course.
ii. You will not upload, post or otherwise transmit any unsolicited or
unauthorized advertising, promotional materials, junk mail, spam, chain
letters, pyramid schemes or any other form of solicitation (commercial or
otherwise) through the Services.
iii. You will not post or provide any inappropriate, offensive, racist,
hateful, sexist, pornographic, false, misleading, incorrect, infringing,
defamatory or libelous content or information.
iv. You will not copy, modify, reverse engineer, reproduce, distribute,
publicly display, publicly perform, communicate to the public, create
derivative works from, deface, tarnish, mutilate, hack, interfere with, or
otherwise use and exploit any Company Content, the Services or Courses or
Submitted Content except as permitted by these Terms or the relevant Instructor
as applicable.
v. You will not frame or embed the Services to circumvent the Services.
vi. You will not impersonate another person or gain unauthorized access to
another person’s Account.
vii. You will not introduce any virus, worm, spyware or any other computer
code, file or program that may or is intended to damage or hijack the operation
of any hardware, software or telecommunications equipment, or any other aspect
of the Services or operation thereof; scrape, spider, use a robot or other
automated means of any kind to access the Services.
7. Registration
To use certain Services, You will need
to register and obtain an account and password. When You register, the
information You provide to Us during the registration process will help Us in
offering content, customer service, network management and other services. You
are solely responsible for maintaining the confidentiality of Your account,
Username, and password (collectively, Your “Account”) and for all activities
associated with or occurring under Your Account. You represent and warrant that
Your Account information will be accurate at all times. You must notify Us (a)
immediately of any unauthorized use of Your Account and any other breach of
security, and (b) ensure that You exit from Your Account at the end of each use
of the Services. To the extent permissible under applicable law, we cannot and
will not be responsible for any loss or damage arising from Your failure to
comply with the foregoing requirements or as a result of use of Your Account,
either with or without Your knowledge, prior to Your notifying Us of
unauthorized access to Your Account.
You may not transfer Your Account to any other person and You may not use
anyone else’s Account at any time without the permission of the Account holder.
You agree that by registering, accessing, or using our
Services, you are agreeing to enter into a legally binding contract with FBS.
If you do not agree to these Terms, do not register, access, or otherwise use
any of our Services.
8. Content, Licenses and Permissions
All software, technology, designs,
materials, information, communications, text, graphics, links, electronic art,
animations, illustrations, artwork, audio clips, video clips, photos, images,
reviews, ideas, and other data or copyrightable materials or content, including
the selection and arrangements thereof is “Content.” Where FBS provides
Content to You in connection with the Services, including, without limitation,
the software, the products, and the site, it is “Company Content”. Content
remains the proprietary property of the FBS and is protected, without
limitation, pursuant to India and foreign copyright and other intellectual
property laws.
FBS hereby grants You (as a User) a limited, non-exclusive, non-transferable
license to access and use Company Content, for which You have paid all required
fees, solely for Your personal, non- commercial, educational purposes through
the Services, in accordance with these Terms and any conditions or restrictions
associated with particular Courses or Services. All other uses are expressly
prohibited absent Our express written consent. You may not reproduce,
redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify,
adapt, edit, create derivative works of, license, or otherwise transfer or use
any Submitted Content or Company Content unless We give You explicit permission
to do so. Company Content is licensed, and not sold, to You.
Notwithstanding the foregoing, We reserve the right to revoke this license to
access and use Company Content granted to You as described above
FBS RESPECTS ALL COPYRIGHT, PRIVACY, DEFAMATION AND OTHER LAWS RELATING TO
CONTENT AND INFORMATION AND WILL NOT TOLERATE VIOLATION OF SUCH LAWS.
You may decide to send us unsolicited ideas, including ideas for new
promotions, products, services, applications, technologies or processes or
other ideas (collectively, “User Ideas”). You must not transmit any User Ideas
to or through the Services or Third Party Platforms, or to Us through e-mail,
that You consider to be confidential or proprietary. You agree that We shall
not be required to treat any User Ideas as being confidential or proprietary.
You are responsible and liable for any User Ideas You submit. You agree that by
submitting User Ideas to Us, including any concepts, know-how or ideas, You
hereby grant Us a perpetual, worldwide, non-exclusive, royalty-free,
sub-licensable and transferable license to use, reproduce, distribute, sell,
exploit, prepare derivative works of and display the User Ideas in connection
with the Services, and for FBS’s (and its successor’s) business, including
without limitation, for promoting and redistributing part or all of the User
Ideas (and derivative works thereof) in any media formats and through any media
channels whether now known or hereafter developed, without payment or
accounting to You or others. We are under no obligation to evaluate, review, or
use any User Idea.
9. Pricing, Payment and Taxes
i. Pricing. Pricing of FBS Courses is
determined in accordance with the terms set forth in Our Pricing and promotion
policy. If You are a Student, You agree to pay the fees for Courses that You
purchase. If because of any technical reason or problem with Payment Gateway
server or Your Banker or credit card issuing bank is declined, You agree to pay
Us the fees within 30 days of notification from Us.
ii. Payment.
All payments are made to FBS By purchasing Courses (e.g. clicking or tapping
the relevant purchase button), You are confirming that You want the Course
immediately credited to Your Account and that by doing so You are hereby
waiving any and all cancellation rights under applicable laws. You will still
be eligible for the 24-HOURS refund right as set forth in this section. For the
avoidance of any doubt, refunds to You shall be applicable only in accordance
with our refund policy described in this section.
When you make a purchase, you agree not to use an invalid or
unauthorized payment method. We reserve the right to disable access to any
content for which we have not received adequate payment.
iii. Taxes.
All applicable taxes are included in the quoted price
iv. Refunds.
FBS offers Students (24)-HOURS, no-questions-asked money back guarantee on
Courses (EXCEPT EXCEL EXPERT, POWERPOINT PRESENTATION) that are purchased on
the FBS website (WWW.FBS.IN). If You, as a student, are unhappy with such a
Course and request a refund within 24 HOURS of the date that You paid for
access to that Course, We will provide You with a full refund of the amount You
paid. To request a refund, please contact us via INFO@FBS.IN Please note that
if We believe that You are abusing Our refund policy in Our sole discretion, We
reserve the right to suspend or terminate Your Account and refuse or restrict
any and all current or future use of the Services, without any liability to
You.
A)
Registration is non-refundable. Tuition
fees are refundable provided that refund deadlines for credit course withdrawal
are met.
no refund shall be given for any course, under
any circumstances.
B)
The request for withdrawal is to be
noted that the refund policy shall be applicable till the first two sessions of
the selected course only, post that withdrawal from the course shall be made by
the student formally in an email within the refund period.
C)
FBS ensures that all the request for
the refund shall be immediately initiated from our end and will be processed
within 7 days of the request.
D)
We may make changes to our products & services, and
associated terms & conditions (including terms and conditions on refund and
cancellation), from time to time. You are advised to refer to our latest terms
and conditions on this page and associated product/service specific terms and
conditions page before making a purchase.
10. Trademarks
The trademarks, service marks, and logos
(the “Trademarks”) used and displayed through Our Services or in any Company
Content are Our registered or unregistered Trademarks or of Our suppliers or
third parties and are protected pursuant to India and foreign trademark laws.
All rights are reserved and You may not alter or obscure the Trademarks, or
link to them without Our prior approval.
11. Warranty Disclaimer
THE SERVICES, COMPANY CONTENT, SUBMITTED
CONTENT, COURSES, AND ANY OTHER MATERIALS MADE AVAILABLE ON OR THROUGH THE USE
OF THE SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE
LAW, FBS AND ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS AND
AGENTS, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, IMPLIED WARRANTIES OF TITLE, NON- INFRINGEMENT, ACCURACY,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT
MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE.
FBS AND ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, AND
AGENTS DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED,
ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES, THE
SUBMISSIONS, THE SERVER(S) ON WHICH THE SERVICES ARE HOSTED, OR ANY SERVICES
AVAILABLE ON ANY THIRD PARTY PLATFORM ARE FREE OF VIRUSES OR OTHER HARMFUL
COMPONENTS. NO OPINION, ADVICE OR STATEMENT OF FBS OR ITS AFFILIATES,
LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, AGENTS, MEMBERS OR VISITORS,
WHETHER MADE THROUGH THE USE OF THE SERVICES, OR ON THIRD PARTY PLATFORMS OR
OTHERWISE, SHALL CREATE ANY WARRANTY. YOUR USE OF THE SERVICES, INCLUDING WITHOUT
LIMITATION ANY SERVICES PROVIDED ON ANY THIRD PARTY PLATFORM, ARE ENTIRELY AT
YOUR OWN RISK.
12. Limitation of Liability
NEITHER FBS NOR ANY OF OUR
SUBSIDIARIES, AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS OR SPONSORS, NOR
OUR OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS OR OTHER
REPRESENTATIVES, ARE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING WITHOUT
LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF DATA OR LOST PROFITS), UNDER
ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR
RELATING IN ANY WAY TO THE SERVICES AND/OR MATERIALS, INCLUDING ANY MATERIALS
AVAILABLE THROUGH ANY THIRD PARTY PLATFORM, SUBMISSIONS, ANY LINKED WEBSITES OR
ANY CODE, PRODUCT OR SERVICE PURCHASED, ACCESSIBLE OR USABLE THROUGH THE
SERVICES OR ANY THIRD PARTY PLATFORM. YOUR SOLE REMEDY FOR DISSATISFACTION WITH
THE SERVICES, MATERIALS, INCLUDING ANY PRODUCTS OR SERVICES AVAILABLE THROUGH
ANY THIRD PARTY PLATFORM, SUBMISSIONS OR ANY LINKED WEBSITES IS TO STOP USING
THE SERVICES, MATERIALS, SUBMISSIONS, PRODUCTS, OR LINKED WEBSITES, AS
APPLICABLE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO FBS FOR ALL DAMAGES,
LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT
LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU TO
FBS IF ANY, TO ACCESS OR USE THE SERVICES. BECAUSE SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO COMMUNICATION OF ANY KIND BETWEEN YOU AND FBS OR A REPRESENTATIVE OF FBS
CONSTITUTES A WAIVER OF ANY LIMITATIONS OF LIABILITY HEREUNDER OR CREATE ANY
ADDITIONAL WARRANTY NOT EXPRESSLY STATED IN THE TERMS. MULTIPLE CLAIMS WILL NOT
INCREASE THE MONETARY DAMAGES LIMIT STATED HEREIN. YOU AGREE THAT THE DAMAGE
EXCLUSIONS IN THESE TERMS OF USE SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS
ESSENTIAL PURPOSE.
Inaccuracy: A possibility exists that the Services provided on any Third Party
Platform could include inaccuracies or errors, or information or materials that
violate these Terms. Additionally, a possibility exists that unauthorized
alterations could be made by third parties to the Services available on any
Third Party Platform. Although FBS attempts to ensure the integrity of the
Services on Third Party Platforms, we make no guarantees as to the Services’
completeness or correctness. In the event that a situation arises in which the
Services’ completeness or correctness is in question, please submit a request
to INFO@FBS.COM (with the subject line “Inaccuracies in Services on Third
Party Platform Name”) with, if possible, a description of the Services to be
checked and the location (URL) where such Services can be found on Our Services
or Third Party Platform at issue, as well as information sufficient to enable
Us to contact You. We will try to address Your concerns as soon as reasonably
practicable
System Outages: FBS periodically schedules system downtime for the Services
for maintenance and other purposes. Additionally, unplanned system outages may
occur. You agree that FBS has no responsibility and is not liable for:
(a) the unavailability of the Services including those available on Third Party
Platforms;
(b) any loss of materials, data, transactions or any other information or
materials caused by such system outages; (c) the resultant delay, mis-delivery,
or non-delivery of data, transactions or any other information or materials
caused by such system outages; or
(d) any outages caused by any third parties, including without limitation, any
companies or servers hosting the Services, any Internet service providers, any
Third Party Platforms, or any Internet facilities and networks.
13. Indemnification
You hereby indemnify, defend and hold
harmless FBS, and its affiliates, officers, directors, agents, partners,
employees, licensors, representatives and third party providers from and
against all reasonably foreseeable losses, expenses, damages, costs, claims and
demands, including reasonable attorneys’ fees and related costs and expenses,
due to or arising out of Your breach of any representation or warranty
hereunder. We reserve the right, at Our own expense, to assume the exclusive
defense and control of any matter otherwise subject to indemnification by You
under this Section, and in such case, You agree to fully cooperate as
reasonably required with such defense and in asserting any available defenses.
Statute of Limitations: Any claim or cause of action arising out of or related
to use of the Services, the Terms, or any services or information available
through Third Party Platforms, must be filed within 1 year after such claim or
cause or action arose regardless of any statutes or law to the contrary. In the
event any such claim or cause of action is not filed within such 1-year period,
such claim or cause of action are forever barred.
14. Termination
FBS reserves the right to terminate,
suspend, modify, or delete, at Our sole discretion, any Company Content,
Courses, or any Service; and Your access to Our Services or Your Account, as
follows:
If You breach or violate any of these Terms or any of Our applicable policies,
as posted on Our Services from time to time, FBS may take action immediately
without prior notice to You. If We take action pursuant to this section, We
shall not have any liability to You for any Course(s) You may have purchased
nor for any other use of Our Services associated with Your Account. For
avoidance of any doubt, You understand and agree that You will not be
compensated nor be eligible for any refund under any circumstances for any such
access lost to Our Services, including without limitation to Course(s) You may
have purchased.
15. Electronic Notices
By using Our Services or communicating with FBS, you agree
that FBS may communicate with You electronically regarding security, privacy,
and administrative issues relating to Your use of the Services or these Terms.
If FBS learns of a security system’s breach, FBS may attempt to notify You
electronically by posting a notice through the Services or sending an email to
You.
16. Miscellaneous
Entire Agreement: These Terms and any policies applicable to
You posted on Our Services constitute the entire agreement between the parties
with respect to the subject matter hereof, and supersede all previous written
or oral agreements between the parties with respect to such subject matter.
Severability: If any provision of these Terms is found to be illegal, void or
unenforceable, then that provision shall be deemed severable from these Terms
and shall not affect the validity and enforceability of any remaining
provisions of these Terms.
Waiver: A provision of these Terms may be waived only by a written instrument
executed by the party entitled to the benefit of such provision. The failure of
FBS to exercise or enforce any right or provision of these Terms will not
constitute a waiver of such right or provision.
Notice: Any notice or other communication to be given hereunder will be in
writing and given by facsimile, postpaid registered or certified mail return
receipt requested, or electronic mail.
No Agency: Nothing in these Terms shall be construed as making either party the
partner, joint venture, agent, legal representative, employer, contractor or
employee of the other. Neither FBS nor any other party to these Terms shall
have, or hold itself out to any third party as having, any authority to make
any statements, representations or commitments of any kind, or to take any
action that shall be binding on the other except as provided for herein or
authorized in writing by the party to be bound.
Governing Laws: These Terms and Your use of the Services shall be governed by
the substantive laws of the Government of India without reference to its choice
or conflicts of law principles that would require the application of the laws
of another jurisdiction, and shall be considered to have been made and accepted
in the India.
I have read and agree to FBS's terms & conditions.
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